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A banner image for a Refunds and Returns Policy page, combining elements of Swingosphere and Erogenous Art. The left side has a tropical, playful vibe representing Swingosphere, while the right side features a sleek, sensual aesthetic symbolizing Erogenous Art. Soft, neutral background tones and icons like a shield and checkmark convey trust, quality, and customer assurance.

Customer Assurance: Refunds and Returns | Print and Digital Orders

Overview of Refund and Returns Policy

A clean, professional image featuring a framed wall art piece next to a tablet displaying digital artwork. The setting is minimalist with soft lighting and neutral tones, conveying a calm, trustworthy atmosphere. Subtle icons like a shield and checkmark symbol suggest quality assurance and customer trust. Overall image purpose is to reflect refunds and returns policy.
1. Custom Orders and Refund and Returns Policy

Each piece of wall art is custom-printed specifically for you as soon as your order is placed. Due to the personalized, print-on-demand nature of our products, we do not accept returns. Please double-check your order details before finalizing your purchase to ensure everything is correct. See the details of our refund and returns policy below.

2. Damaged or Defective Items

If your order arrives damaged or defective, we’re here to help! Please contact us within 7 days of delivery with photos of the damage or defect. We will gladly provide a replacement or issue a refund, depending on your preference.

3. Incorrect or Misprinted Items

If there is an error in your order (such as incorrect size, color, or design), please reach out within 7 days of receiving the item. We will work with you to resolve the issue and ensure you receive the correct product.

4. Order Cancellations

Once an order is placed, it goes into production quickly, so cancellations may not be possible. If you need to cancel, please contact us within 24 hours of placing your order, and we’ll do our best to assist.

5. How to Report an Issue

To report a damaged, defective, or misprinted item, please email us at admin@swingoshere.com with the following details:

• Order number

• Description of the issue

• Photos of the damaged or incorrect item, if applicable

Thank you for understanding our policy. We’re committed to ensuring the quality of each custom piece and look forward to bringing our artwork into your space.

Digital Download Policy

1. No Returns, Refunds, or Exchanges

Due to the instant delivery of digital files, all sales of digital downloads are final. Once a digital product is purchased, it cannot be returned, refunded, or exchanged.

2. Download Issues

If you experience any issues with your download (such as file corruption or access problems), please contact us at admin@swingosphere.com, and we’ll be happy to assist you to ensure you receive a functional file.

3. Unauthorized Distribution

Please note that digital products purchased from our website are for personal use only. Resale, distribution, or commercial use of the downloaded files without permission is prohibited.

Thank you for respecting our policy and for supporting our digital store. We’re excited to provide you with unique artwork and digital products to enhance your space!

Contact Us

email: admin@swingosphere.com phone: 813.330.0581

You may also decide to purchase digital downloads files from our Etsy shop

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